Click on any of the following questions to jump to the answer:
- Can I upload a recording I have in an audio file as my Leave Message voice mail?
- Can I record my Leave Message voice mail using a phone?
- Why can’t some Users see a recorded message I created?
- What is the long string of letters & digits beginning with ‘RE’ that I see when I choose to Delete a recording?
Questions & Answers
Can I upload a recording I have in an audio file as my Leave Message voice mail?
Yes. Please visit this page for steps on uploading an audio file for use as a recorded message.
Can I record my Leave Message voice mail using a phone?
Yes, you before you press the button to record your message choose the device you want to use for your recording from the Calling Devices selector. If you choose ‘This PC’ then you will use the microphone on your PC or Mac to make the recording. If you choose a phone number then turboDial will call that device and prompt you to say and record your message.
If you use ‘This PC’, a good headset with microphone and fast Internet connection are recommended.
Why can’t some Users see a recorded message I created?
If you create a voice message recording and want it to be used by all Users in your turboDial account, you must have the owner of your turboDial account login to turboDial and configure the message to be public.
What is the long string of letters & digits beginning with ‘RE’ that I see when I choose to Delete a recording?
That is called the “Recording SID” and is the ID number assigned to the recording by Twilio.