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Questions & Answers
Can I use turboDial with my existing office phone system?
Yes. Many turboDial users continue to use their systems like GrassHopper, RingCentral, Vonage, Asterix, 3CX or a mobile phone service.
All calls placed with turboDial are connected using Twilio. Note that even if you have an existing VoIP office phone system turboDial will not integrate directly to it. turboDial connects to your office phone by calling it via Twilio.
turboDial allows you to use any phone number you own as a Caller ID displayed to the contacts you call. So, when those contacts call you back at the number they saw on their phone that call will come in via the service associated with that Caller ID number.
turboDial also allows you to use any phone as your Calling Device. In that case, when you make a call turboDial will first call your phone (via Twilio) and when you answer turboDial will proceed to connect to the person you are calling. Now you’re having a conversation using your phone on your end. It doesn’t matter whether your phone is a hosted VOIP phone, a mobile phone, a local land-line phone, a PBX phone, etc.
Again, all calls placed with turboDial are connected using Twilio. Note that even if you have an existing VoIP office phone system turboDial will not integrate directly to it. turboDial connects to your office phone by calling it via Twilio.
Does turboDial integrate with ‘Call Tracking Metrics’ service?
A formal “integration” isn’t necessary to use https://www.calltrackingmetrics.com/ with turboDial. You can simply do the following:
- Acquire an inbound number in turboDial
- Configure your tracking number in Call Tracking Metrics to forward to the inbound number you acquired in turboDial
Once you do that you will be able to use the features in Call Tracking Metrics to track your calls and also use the inbound features in turboDial.