Choose an FAQ Category

• Clearing Cache
• “SPAM RISK” displayed on caller IDs. What can I do?
• SMS Text Messages
• A2P Messaging (SMS) Warning from Twilio
• Chrome Pop Up Blocker Issues
• Does turboDial Support Keap?
• #1 Quick Fix
• Audio Problems
• How do I fix one-way voice when using my expensive Bluetooth headset?
• Launching & Logging In
• >> Twilio and Twilio Usage Charges
  • Twilio Basics
  • Twilio Call Logs and Recordings
  • Twilio Account & Costs
  • Twilio Acquired Phone Numbers
  • Twilio Connection Error
  • Twilio Network Requirement Details
  • Is My Twilio Account Connected to turboDial?
• Caller ID Numbers
• Calling with a Phone as the Calling Device
• How Many Phone Lines Do I Need?
• Making Phone Calls
• Phone Numbers with Extensions
• Recording Calls
• The Green turboDial Button
• Call Note Records & Reports
• Call Outcomes & Call Outcome Automation
• Inbound Calls
• turboDial Panel
• Recorded Messages
• List Dialing
• How Do I Find a List ID / Saved Search ID?
• Integration with other Services
• Error Messages
• turboDial Mobile App
• Hot Leads
• International Calling
• Headsets
• Does turboDial support background noise cancelling?
• >> PCs, Browsers, Internet Connections
  • Performance
  • Browsers
  • PCs/Macs
• Infusionsoft and turboDial
• Your turboDial Management Account
• Consulting Services
• Call & Text Message Blocking
• Is turboDial a Robocaller?
• Timezones
• Someone called a number and heard the wrong voice mail. Why?
• I’m trying to record a Voice Mail / pre-recorded message, but keep being prematurely cut off. Why, and what should I do?
• Is turboDial HIPAA compliant?