turboDial is a “Web App”, meaning the turboDial panel is actually just a browser web page. Since your browser cache can affect how web pages are displayed or function, your cache can affect turboDial. If you suspect turboDial isn’t working normally, please clear your cache then close and launch turboDial. Click the corresponding linked text for instructions on clearing cache for Chrome or Firefox.
If that doesn’t fix the issue, please email us at firstname.lastname@example.org