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  10. Twilio Call Logs and Recordings

Twilio Call Logs and Recordings

Click on any of the following questions to jump to the answer:

    1. Does Twilio keep a log of the calls I’ve made with turboDial?

    2. Can I store my recordings at no charge with Twilio forever?

    3. Can I access my call recordings and message recordings on Twilio?
    4. Can I view SMSs in Twilio?

Questions & Answers

Does Twilio keep a log of the calls I’ve made with turboDial?

Yes. Login to Twilio and navigate to the call logs page:

https://www.twilio.com/console/voice/logs/calls

Then choose the “ConnectApp: turboDial for Infusionsoft” account from the account selector.

TwilioLogs

Can I store my recordings at no charge with Twilio forever?

Twilio charges for the storage of recordings. See the Twilio pricing examples for more information. If you want to transfer call recordings from Twilio to Keap, click here to learn more.

Can I access my call recordings and message recordings on Twilio?

Yes. Login to Twilio and navigate to the recording logs page:

https://www.twilio.com/user/account/log/recordings

Then choose the “ConnectApp: turboDial for Infusionsoft” account from the account selector.

Can I view SMSs in Twilio?

SMSs are not viewable due to a Twilio problem.