1. Home
  2. Send & Receive SMS Text Messages
  3. SMS Screen Pops & 2-Way Chat

SMS Screen Pops & 2-Way Chat

If you have the Hosted Voice upgrade or the Enhanced Inbound add-on then you will also receive these additional SMS capabilities:

  • An alert message on your turboDial panel when a contact replies to an SMS text message you have sent. Only one User will receive this alert – usually this is the User who sent the SMS that the inbound SMS is replying to. See this page for full details on how inbound SMS messages are routed.
  • When you send an SMS message the Send window remains open and will display replies that is sent back from the contact. With this window you can easily engage in a 2-way chat session with the contact, and you can have multiple of these 2-way chat windows open for chat sessions with multiple contacts at the same time.

See this guide section for more information.

Was this article helpful to you? Yes No