Your Existing Inbound Call Service
When you begin using turboDial, inbound calls can continue to operate in your business the same way they did before you installed turboDial.
The outbound calls you make with turboDial display a Caller ID to the person you call, so you should choose the Caller ID number carefully. That number will often be used for return calls and you will want to set it to the number you prefer to receive inbound calls on.
turboDial Inbound Call Service
You can also use turboDial to purchase and configure Inbound Phone Numbers, and those numbers can be configured to forward inbound calls to ring your current phones – see the guide in the section on Inbound Phone Numbers for full information on setting up Inbound Numbers and receiving calls through them.
So, unless you do not have the Enhanced Inbound add-on then you must continue using a phone service that can ring physical phones (land-line phones, cell phones or VoIP PBX phones) if you want to receive inbound calls.
Or you can transition completely to turboDial inbound using the capabilities that are included in the “Hosted Voice” upgrade.
Use the menu on the left to learn more about Inbound Calls & Phone Numbers.