Acquiring Inbound Numbers in turboDial is optional. However you must acquire an Inbound number before you can send or receive an SMS text message in turboDial.
With a basic turboDial account you can:
- Purchase new Inbound Numbers ($1.00/mo – see this guide).
- Configure those Inbound Numbers to forward their calls to one of your existing phones.
In addition, if you also have the Hosted Voice upgrade or the Enhanced Inbound add-on, you can:
- Answer calls right in the turboDial softphone.
- Record calls made to your Inbound Numbers.
- Have a call note automatically created for each call to your Inbound Numbers.
- Create Infusionsoft dashboard reports to track the activity on your Inbound Numbers.
See Hosted Voice to learn about additional inbound features that are available.