1. Home
  2. Docs
  3. Inbound Calls & Phon...
  4. Acquiring Numbers Outside of North America or the UK

Acquiring Numbers Outside of North America or the UK

In most cases, phone numbers in the U.S., Canada and the U.K. can be acquired directly in turboDial, and the instructions on this page are not needed.

Two Options

As a first step, click the + button in the “Inbound&SMS” section of your turboDial.

Option 1: turboDial operates in an exclusive Twilio sub account

If your turboDial app is operating in a turboDial-exclusive Twilio sub-account then you will see a window where you can acquire a phone number in the U.S., Canada or the U.K. The window looks like this:

You can use that form to find and acquire a number for the U.S., Canada or the U.K. following the instructions here.

If you need to acquire a number outside of the U.S., Canada or the U.K. please contact the turboDial Support team.

Option 2: turboDial operates in a Twilio account you created

If your turboDial app is operating in your primary Twilio account or another Twilio sub-account you created then you will not be able to proceed here. The window looks like this:

In this case you can use the Twilio console to acquire a phone number inside your primary Twilio account, or in the Twilio sub-account you have assigned for use with turboDial.

Once you acquire the number in Twilio you can close and re-launch turboDial and then you can configure the settings of the number using the instructions found here.