With turboDial, you can pre-record a message that can then be used as the message you leave when your call is answered by a voice mail system. This method brings 2 important benefits:
- It allows you to make more calls, because you’re not spending time leaving a message each time you encounter voice mail
- It allows you to leave a well-crafted voice mail message every time, since you can perfect your message first and then use it many times.
If you already have a recording file you want to use for leaving voice mail messages you can upload it – see the instructions here.
- Create your voice recording in the “Recorded Msg” section of turboDial. Listen to it and re-record it until you are satisfied. The video and “Create a Recorded Msg” section below gives full instructions on how to create a Recorded Msg.
You may instead choose to upload a recording, if you already have one.
- Make sure your chosen recording is selected in the “Recorded Msg” selector.
- When you make a call that is answered by a voice mail system, wait for the Beep and then press the “MSG” button. You will be disconnected from the call and can proceed on to your next task while turboDial plays your recorded message into the voice mail system of the person you called.
turboDial allows you to use any of your Calling Devices to make or playback your Voice Recordings. Watch the video to learn how to leave a pre-recorded message as a voice mail.
Note – when you click the MSG button to leave your voice mail, you must first wait until you hear the beep from the answering system. The most common mistake with this feature is not waiting until you hear the beep.
Create a Recorded Msg
- Choose “This PC” or a different “Calling Device” you will use to record your voice
- Click the + button in the Recorded Msg: section of turboDial
- Begin speaking when you hear the beep
- When you have finished press the # key to end your recording.
- The recording will appear in the selector in your Recorded Msg: section of turboDial
Before pressing the record (+) or playback button you will choose the device you want to use for recording from your Calling Devices selector. If you choose ‘This PC’ then your PC or Mac’s microphone will be used to make the recording. If you choose a Phone Device then turboDial will call that phone and prompt you to speak your message while it is recorded.
Regardless of the device you choose, you can end your recording by pressing the ‘#’ key on the device you are recording with. In the case of “This PC” as your calling device, the # key is above the 3 key on your computer keyboard. If you simply hangup at the end of recording rather than pressing the ‘#’ key then your recording may include other sounds that your phone system emits when your phone hangs up; those may be clicks, tones, and in some cases it is music (from your ‘music on hold’ feature).
If you create a voice recording and want it to be used by all Users in your turboDial account, you must have the owner of your turboDial account login to turboDial and configure the recording to be public.
See the next section too, to understand the ownership and visibility of voice recordings.
Test Your Message
You should test your message, following these steps:
- Choose your message in the “Recorded Msg” selector
- Use turboDial to call another phone you can answer (desk phone or mobile phone).
- You now have an active call from your turboDial calling device to another phone. This is a call from yourself to yourself, so you can speak and hear on both sides.
- Click the “MSG” button in the turboDial panel and count the seconds until you start hearing your recorded message playback on the phone you called. The playback should begin in less than 2 seconds.
You have now tested your recorded message. If your message did not playback then there is some problem in your setup. In that case please return back to the steps at the beginning of this article and re-record your message.