With turboDial, you can pre-record a message that can then be used as the message you leave when your call is answered by a voice mail system. This method brings 2 important benefits:
- It allows you to make more calls, because you’re not spending time leaving a message each time you encounter voice mail
- It allows you to leave a well-crafted voice mail message every time, since you can perfect your message first and then use it many times.
Note, due to limitations in Twilio there is no method available for you to upload a recording file for use in turboDial. If you already have a recording your best approach is to play it back into your microphone while you are using the steps below to record in turboDial.
- Create your voice recording in the “Recorded Msg” section of turboDial. Listen to it and re-record it until you are satisfied.
- Make sure your chosen recording is selected in the “Recorded Msg” selector.
- When you make a call that is answered by a voice mail system, wait for the Beep and then press the “MSG” button. You will be disconnected from the call and can proceed on to your next task while turboDial plays your recorded message into the voice mail system of the person you called.
turboDial allows you to use any of your Calling Devices to make or playback your Voice Recordings. Watch the video to learn how to leave a pre-recorded message as a voice mail.
Note – when you click the MSG button to leave your voice mail, you must first wait until you hear the beep from the answering system. The most common mistake with this feature is not waiting until you hear the beep.
Before pressing the record (+) or playback button you will choose the device you want to use for recording from your Calling Devices selector. If you choose ‘This PC’ then your PC or Mac’s microphone will be used to make the recording. If you choose a Phone Device then turboDial will call that phone and prompt you to speak your message while it is recorded.
Regardless of the device you choose, you can end your recording by pressing the ‘#’ key on the device you are recording with. In the case of “This PC” as your calling device, the # key is above the 3 key on your computer keyboard. If you simply hangup at the end of recording rather than pressing the ‘#’ key then your recording may include other sounds that your phone system emits when your phone hangs up; those may be clicks, tones, and in some cases it is music (from your ‘music on hold’ feature).
If you create a voice recording and want it to be used by all Users in your turboDial account, you must have the owner of your turboDial account login to turboDial and configure the recording to be public.
See the next section too, to understand the ownership and visibility of voice recordings.