VOIP SIP Device Support

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Creating & Using SIP Credentials

Connect SIP Phones & Devices to turboDial

You can use SIP Credentials in turboDial to connect SIP based devices to use for making and receiving calls.

This SIP feature is currently in a “Public Beta” status, and you may encounter an occasional problem. The operation of this feature may change before it becomes official.

You must have the Hosted Voice add-on to use the SIP Credentials feature.

Video Guide: Setup and Usage of SIP Credentials
Click this link to download the slides used in the Video.
Troubleshooting

If Inbound calls sometimes do not reach the SIP device:
Modify the “Keep Alive” settings in the device. It should be enabled, and you may need to reduce the default value.

Device Setup Guides

Twilio provides some useful setup guide documents covering several different SIP Devices:

https://www.twilio.com/docs/voice/api/sip-registration#configure-your-sip-endpoint